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Cheap Price, Cheap Tractor, Unreliable, Poor Customer Service From LS
1.2
Posted 05/12/2017
by DCS
Model year: 2015Date Purchased: 2015-04-15Number of Hours: 35
"I bought an LS because of all the positive reviews on this site. At hour 3, the seat safety switch malfunctioned and the tractor would not start.
At hour 4, the tractor entered re-gen but would never complete it. Occasionally, it would end up in limp mode and I could not do any work. The dealer sent out a mechanic and reset the ECU, but it continued the pattern. Finally at hour 30, it was stuck in limp mode.
After six weeks at the dealer, with many part delays and wrong parts being sent by LS, the re-gen system was fixed.
But, then the power take-off stopped working. Still no solution yet.
Attempts to get in contact with LS have been met with silence for the most part. Only once did I get hold of someone and they didn't even do what they said they were going to do.
They don't seem to stand behind their product nor care about customer satisfaction. There are no offers for a refund or to get a replacement tractor.
The dealer has been stuck in the middle, trying to keep us happy while trying to deal with LS' incompetence.
I would never buy an LS tractor again."
REVIEWER'S ADDITIONAL INFORMATION Pros: Low purchase priceCons: Poorly engineered and unreliable, horrible parts networkType of User: Homeowner 50-100 AcresLocation: USA TXI also considered buying: Kubota L5030 REVIEWER'S PHOTOS